Frequently asked questions

Yes — we’re a mobile service and can visit your home or workplace.

One of our own mechanics. WeFix Mobile Mechanics is family-run, founded by Aaron Mills, and we never subcontract your job. The team includes Aaron Mills, Haroon Mahmood and Adam Bennett. Our mechanics are qualified to NVQ Level 3 equivalent and fully insured, and the team includes manufacturer training with Volkswagen Group, Citroën and BMW. More about us.

We have five bases — Farnham and Guildford (Surrey), Maidenhead and Reading (Berkshire) and Basingstoke (Hampshire) — and each covers roughly 30 miles. Search for your town, or message us to double-check.

We come to your home or workplace for:

• Car servicing
• Diagnostics
• Brake repairs
• Batteries
• Pre-purchase inspections
• Engine & mechanical repairs

Need something else? Message us on WhatsApp with your reg, postcode and the work needed.

Yes. We don’t carry out MOTs, tyres, bodywork, windscreens or ECU programming and remaps. If your job is outside what we do, we’ll tell you straight away and recommend a garage that can.

We can diagnose it at your home or workplace. Our mechanics use dealership-level diagnostic tools to read the fault codes, analyse live data and pinpoint the fault, and you get a report with clear next steps. If a repair is needed, message us on WhatsApp and we’ll confirm your price. More about diagnostics.

Yes. We replace front and rear brake pads and discs, and change brake fluid, at your home or workplace. Brake jobs are quoted on WhatsApp: send us your reg, your postcode and the work you need. More about brake repairs.

Yes. We supply AGM, EFB and standard batteries with free at-home fitting, and code the new battery to your car where needed. Batteries carry the battery maker’s warranty of up to 6 years. Send us your reg on WhatsApp for a quote. More about batteries.

Yes. Our pre-purchase inspections come in three levels — Basic, Intermediate and Advanced — from road-worthy checks, an OBD scan and summary notes on Basic to a detailed report and photo set on Advanced. Enter the car’s reg in the quote box to see your price. More about pre-purchase inspections.

We work with all major brands, including Audi, BMW, Mercedes-Benz, Volkswagen, Ford, Vauxhall, Toyota, Nissan, Kia and more.

Most cars and light vans. Ask us about specialist vehicles.

Enter your registration in the quote box to see your price instantly, or message us on WhatsApp with your reg, postcode and the work needed.

Enter your reg on our booking page and choose the service: for servicing, diagnostics and pre-purchase inspections you’ll see the price for your car straight away. Then pick a date and time, and a mechanic comes to your home or workplace. For brakes, batteries and other repairs, message us on WhatsApp on 07300 558244 with your reg, postcode and the work needed. Book online and pay when the job’s done.

It depends on your car — mainly its engine size — so we don’t publish a single price list. Enter your reg in the quote box and you’ll see the exact price of an Oil Change, Interim Service or Full Service for your car before you book. No hidden costs.

Brakes, batteries and other repairs are quoted on WhatsApp. Send us your reg, your postcode and the work you need, and we’ll confirm your price upfront. No hidden costs.

We’ll explain what we found and give you the price. We won’t do any extra work unless you agree to it first.

Same-day appointments are often available, depending on your postcode and the job. We also take call-outs 24/7.

Times shown when you book are a guide only. Your appointment time is only guaranteed if you book more than 24 hours in advance. Need us sooner? Call or WhatsApp us on 07300 558244.

The car and its keys at the agreed address and time, and a safe place to work where it’s legal to park and work on the car, such as a driveway or a suitable parking space. For brake work, please also have your locking wheel nut key ready if your car has one.

We also need permission to work there (for example from your employer or landlord) and, if the car isn’t yours, the owner’s permission for the work. For a pre-purchase inspection, please make sure the seller agrees to it.

If, when we arrive, we can’t safely or lawfully do the work there, or can’t get access to the car, we’ll explain why and agree another time or place with you.

Yes. If you need to change or cancel your appointment, tell us as soon as you can by phone or WhatsApp on 07300 558244. Your legal right to cancel is explained in our refund policy.

Yes. Saturday appointments are available in most areas, and we take call-outs 24 hours a day, 7 days a week, including Sundays.

Standard appointments run Monday to Saturday, 08:00–18:00. We also take call-outs 24 hours a day, 7 days a week, including evenings and Sundays. Call us on 07300 558244.

Call us on 07300 558244. How quickly we can reach you depends on where you are, the time and the job. Before you confirm a call-out, we’ll tell you what we can do, when we expect to arrive and the total price, or how it will be worked out.

Book online and pay when the job’s done. We’ll email you a receipt.

Our work comes with a 24-month / 26,000-mile workmanship warranty. Parts carry the manufacturer’s warranty, and batteries carry the battery maker’s warranty of up to 6 years.

We fit OE-quality parts, and parts carry the manufacturer’s warranty. Batteries come from reputable brands and carry the battery maker’s warranty of up to 6 years.

Come-backs are rare, but if there’s a problem with our work we’ll come back quickly and put it right under our 24-month / 26,000-mile workmanship warranty. Parts carry the manufacturer’s warranty. Call or WhatsApp us on 07300 558244.

Yes — WeFix is fully insured.

No — our services follow manufacturer schedules and keep your manufacturer warranty intact. We use OE-quality parts, can stamp your service book on request and always issue a digital job sheet. More on servicing and your warranty.

Yes — we can stamp it if provided and always issue a digital job sheet.